We're open! Come on in!

GET READY TO GET LUCKY!

Please see FAQs below for more information.

miami valley gaming

Prospector's Plunge

Mondays in August

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prospectors plunge

Lucky Lucy's $5000 Gif Contest

Laugh Out Loud and Win $100-$1000 Cash in August!

It’s the biggest online contest we’ve ever done with more winners, more prizes and we’re giving away CASH!

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lucky lucy's 5K gif contest

Lucky Digits

Tuesdays in August

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lucky digits

Race For Free Play

Sundays in August

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Race-for-Free-Play

$33,000 Summer Spectacular

Saturday August 29

Learn More
Summer Spectacular
miami valley gaming

We're open! Come on in!

GET READY TO GET LUCKY!

Please see FAQs below for more information.

prospectors plunge

Prospector's Plunge

Mondays in August

Learn More
lucky lucy's 5K gif contest

Lucky Lucy's $5000 Gif Contest

Laugh Out Loud and Win $100-$1000 Cash in August!

It’s the biggest online contest we’ve ever done with more winners, more prizes and we’re giving away CASH!

Learn More
lucky digits

Lucky Digits

Tuesdays in August

Learn More
Race-for-Free-Play

Race For Free Play

Sundays in August

Learn More
Summer Spectacular

$33,000 Summer Spectacular

Saturday August 29

Learn More


masks are now requiredIn accordance with Governor DeWine's mandate, patrons are now required to wear face masks at all times while on property unless you are actively eating or drinking.


WELCOME BACK!

We certainly missed the fun and exciting times with our guests like you and are looking forward to being able to enjoy everyone’s company again. Your wellness and safety are our top priorities so we have compiled a list of FAQs.

 

Please be patient and respectful with each other since there will be limited parking and possible guest queuing outside of our entrances. Our new hours of operation are 8AM – 4AM daily. We will be using that 4 hour closure for a daily deep clean. Additionally no person under 21 is allowed to enter the facility. Please stay connected with us on our website and social media for the latest details.


New Hours

Q. What are the new hours for Miami Valley Gaming?

A. We are open everyday 8am-4am.

Q. What are the hours for the at risk population?

A. Seniors are welcome at any time however beginning June 19th Seniors 60+ may come to MVG from 8-9am before the general public is admitted.


Health & Safety

Q. Do I have to wear a mask to enter Miami Valley Gaming?

A. Yes, all guests wishing to enter Miami Valley Gaming must wear a mask. These facial coverings must snuggly fit over your chin, mouth and nose. If you do not have a mask, our friendly MVG team members will give you one.

If you do have an underlying health condition that prevents you from wearing a mask, we ask that you wear a face shield prior to entry.

Please wear your mask at all times. If you are smoking, drinking or eating, please re-apply your mask immediately after you’ve completed one of those activities.

Q. What safety changes have you made to help lessen the spread of COVID-19?

A. There are thermal scanners at the entrance for a quick, easy temperature check. If your temperature is not below 100.4 degrees MVG will provide a “cooling off” area right inside the front entrance.

Many of your favorite games are available, however, we have temporarily placed nearly half of the machines out of order to create the necessary social distancing. Social Distance floor stickers have been added in areas where guests queue. CDC and Responsible Restart Ohio signage is available for review on doors, walls, our website, stanchions, racing, cage, club and restrooms.

Every employee returning to work received enhanced COVID-19 training. Every team member at MVG is part of (participates daily in) of our Enhanced Cleaning and Sanitizing Procedures Program.

Additionally, we are closed every day for 4 hours to make time for a deep clean. We have over 50 hand sanitizer units located throughout the gaming floor and at all entrances and high-touch locations. Glass partitions have been added to the cage, bars, restaurants, player’s club, racing desk and other employee areas to protect people.

Appropriate masks are required for all MVG team members and as well the patrons. These masks must fully cover your mouth, nose and chin. All team members are temperature checked prior to work and we’ll ask that patrons do not enter the facility if they are experiencing any of the COVID-19 symptoms.

Finally, we will continue to monitor and respond to CDC and local health guidelines to protect our team members and the public. Our goal is to lessen the spread of COVID-19. #WeAreAllInThisTogether

Q: Where can I vape?

A: All guests wishing to vape must go to either the north or south smoking patios

Q: Will wheelchairs and/or mobility scooters be available?

A: At this time wheelchairs and mobility scooters will not be available.


MVG Club/Promotional Offers

Q: What will happen to my Miami Valley Gaming, Most Valuable Gamer Club Tier Status Points for July 2020?

A: Everyone will maintain the same Tier Status they enjoyed through March 13th, 2020 until the end of the 2020. We will postpone Tier downgrades until January 1, 2021. Upgrades however will be awarded from now until the end of 2020 as you achieve the higher point levels.

Q: What will happen to my Miami Valley Gaming, Most Valuable Gamer Club Tier Status Points for January 2021?

A: All Most Valuable Gamer Club Tier Status Points from Jan 1st 2020 through December 31st 2020 will be used to calculate the January 2021 Club status. We are excited to offer extra tier point accruals to our usual 6 month earning (Jan 1st 2020 – June 30th 2020 + July 1st 2020 – December 31st 2020). Upgrades will happen as you earn enough points from now until the end of 2020

Q: Will my VLT Points or Comp Dollars expire?

A: VLT Points and Comp dollars will stay active until December 31st, 2020. However at the end of the 2020 any guest without play from January 1st 2020 to December 31st, 2020 will have their VLT Points and Comp Dollars expired. Visit the players club for assistance.

Q: How can I find out about upcoming Miami Valley Gaming promotions and offers?

A: Please stop by Player Services to make sure we have your most up to date email on file. Continue to watch your mailbox and email inbox for exciting promotions and offers from MVG. Follow us on Facebook for chances to win great prizes as well!


Cash Out & Racing Vouchers

Q. What if my VLT Machine (TITO) Cash-Out Voucher expired while the racino was temporarily closed?

A. We worked with our OLC regulator to get approval to extend the valid date for any VLT machine cash-out voucher that expired during closure. Take your voucher to the cage for redemption until August 18th, 2020.

Q: What if my Racing Ticket Voucher expired while the racino was temporarily closed?

A: Racing ticket vouchers expire after one year. If you have an expired racing voucher, please see a racing attendant and we will work together on issuing the funds. Take the voucher to the racing desk for redemption.


WIN/LOSS Statements & W-2G Requests

Q. How can I request my Win/Loss statement?

A. Please stop by Player Services or use one of our marketing kiosks. Additionally, MVG club members who need a copy of their 2019 Win/Loss statement should email us at win.loss@mvgrllc.com. Please include your complete name and address as it appears on your photo ID and a telephone number we can reach you at if necessary. If you have your MVG Club Card number handy, please include it too.

Q. How can I request my W-2Gs?

A. Please stop by Player Services or use one of our marketing kiosks. Additionally, MVG club members who need a copy of their 2019 W2G tax form should email us at win.loss@mvgrllc.com Please include your complete name and address as it appears on your photo ID and a telephone number we can reach you at if necessary. If you have your MVG Club Card number handy, please include it too.


Thank you for your patience as we work through this process together.

#WeAreAllInThisTogether